The story
Care still runs on paper, ledgers and WhatsApp.
Good clinicians, good pharmacists — held back by tools that were never built for the work.
Stock
Stock-outs you find out about too late
The bestseller expired on the shelf while the storeroom ran dry — because the ledger lives in three notebooks.
Records
Patient folders that walk away
A returning patient becomes a new patient when the card can't be found. History, allergies, results — gone with the folder.
Billing
Claims that never get billed
HMO visits slip through unbilled, and month-end becomes a forensic exercise across receipts, chats and memory.
